The navigation may be affected by obstacles, walls, or elevated surfaces.
- Clear the floor of cords and other objects before starting the Robot Vacuum.
- If an area was missed, the Robot Vacuum will come back and clean it up automatically. Please do NOT interrupt the cleaning sessio.
- If you plan to operate the Robot Vacuum near a staircase or threshold, it’s recommended to install a gate or barrier to prevent the Robot Vacuum from falling over the edge.
The Robot Vacuum is having difficulty operating on a polished or slippery floor.
Freshly polished floors with a slippery surface may impede the performance of the Robot Vacuum. Allow sufficient time for the floor polish to fully dry before starting a cleaning session.
The infrared anti-collision sensor may need to be cleaned.
Regularly clean the infrared anti-collision sensor with a soft, lint-free cloth then restart the cleaning session.
If the problem persists, please contact our Care Team at email@example.com for further assistance.