If you have a Doorbell camera but the “Battery life” doesn’t last long, here are a few steps to try and extend the life of the battery.
- First, fully charge the battery with the provided Type-C cable. Note: If you have already fully charged the battery, skip to step 4.
- When charging, the light will display an "amber" color indicating charging. Once the battery is fully charged, the light will indicate a "blue" color indicating fully charged.
- Once fully charged, insert the battery into the back of the doorbell camera.
4. From the “Camera List” screen, click on the camera thumbnail.
5. Click the “Hexagon” (settings), the symbol in the top right.
6. Select “Audio/Video”. If you have an outside light at night, select “Off”, so the IR “Night Vision” lights are not constantly turning on. This should help to extend the battery life. However, if you don’t have an exterior light at night, you will need to set it to “Auto” in order to see activity at night.
7. Under “PIR Detection”, if the “Sensitivity” is set to 10ft (Medium) or 20ft (High), change to 3ft (low).
8. If you are using the camera for “live” streaming, it will drain the battery life. We recommend only “live” streaming when periodically viewing camera activity.
9. When using the camera in an area with high traffic activity, the battery life will drain faster. We recommend using “Detection Zone” under “PIR Detection” and setting a designated area for the camera to trigger alerts and notifications.