FAQ

Nooie Cloud and Local Video Storage

• What is Nooie Cloud?
• How does Nooie Cloud video storage work？
• Nooie Cloud Comparison Chart
• Nooie Cloud Set Up Guide
• How to find stored video, and access Nooie Playback.
• What is Nooie Day?

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Device Tips and Questions

• I am not receiving motion or sound alerts for my Nooie Camera.
• How do I transfer ownership of a Nooie Smart Home Device?
• Where do I find detailed information about a Nooie Smart Home device - ID, IP address, and firmware?
• My Nooie Camera is warm to the touch.
• I am not getting clear video at night.
• Video recordings are blurred not clear.

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Nooie App

• I recently switch to the updated Nooie App but I am unable to log in.
• Can I log into the Nooie App from multiple devices？
• How do I delete my Nooie App account?
• How to change or reset my account password on the Nooie App.
• How does Nooie keep personal data and recorded video secure?

Integration

• Which Nooie Smart Home devices work with Google Assistant?
• Which Nooie Smart Home devices work with Alexa?
• Commands for Voice Assistance
• Google Assistant Set Up Guide
• Amazon Alexa Setup Guide

Orders & Shipping

• How do I check my order status?
• If I place an order today on Nooie.com, when will I receive it?
• Can I fix my shipping address after placing an order on Nooie.com?
• Which payment methods are accepted on Nooie.com?
• What shipping methods does Nooie use?
• Nooie International Shipping Policy

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