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  1. Nooie
  2. FAQ
  3. Device Tips and Questions

Device Tips and Questions

  • How to enable the "Local Network" setting on iPhone?
  • I am not receiving motion or sound alerts for my Nooie Camera.
  • How do I transfer ownership of a Nooie Smart Home Device?
  • Where do I find detailed information about a Nooie Smart Home device - ID, IP address, and firmware?
  • My Nooie Camera is warm to the touch.
  • I am not getting clear video at night.
  • Video recordings are blurred not clear.
  • The video recording quality of my Nooie Camera is poor.
  • Not receiving motion or sound alerts?
  • Motion and Sound Detection Sensitivity Setting Chart
  • Are Nooie Camera motion and sound alerts real-time?
  • I have connectivity problems after updating firmware on my Nooie Smart Home device.
  • My Nooie Smart Home device paired successfully, but it's now offline.
  • How to move a Nooie Smart Home device to a new location or network.
  • How to connect to my WiFi network after a WiFi password change.
  • The previous owner's account is still connected.
  • My Nooie Smart Home device won't pair to my WiFi network.
  • My Nooie Camera won't scan the QR code.
  • How do I connect my Nooie Smart Home device to the Nooie App?
  • How can I tell if I have 2.4G or 5G bandwidth?
  • My password is correct, but I am getting a "wrong password" error.
  • Why do I need to scan the QR code to pair my Nooie Camera?
  • How to share access to a Nooie Smart Home device.
  • Where can I insert the microSD card in my Nooie Camera?
  • How to access Debug logs.
  • I am unable to receive Nooie Cam Doorbell alert notifications on my Android phone.
  • My WiFi password is correct but I can't connect my device to the WiFi.
  • My Nooie Cam Doorbell Base Station is plugged in, but not flashing rapidly (2x per second) and it's not blue.

The Nooie Customer Care team is always here for you.

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